Hot Potatoes Online Help and Support Area

space
Help Pages:
Introduction
Full and Demo Accounts
Logging In and Out
The Account Management Area
Account Settings
What Are Classes?
Creating & Editing Classes
Student Accounts
Results
Pages
Viewing Pages
Assets
Uploading Pages
Passwords & Security
Setting & Changing Passwords
Cheating
Privacy Policy
FAQ
Technical Support
Disclaimer

Frequently-Asked Questions


Index

1: Getting Started

What is Hot Potatoes?

What Is hotpotatoes.net?

How Do I Try It Out?

How Do Demo Accounts Work?

2: Logging In and Out

Where do I log in?

I've received my Hot Potatoes registration key, but when I try to use it to log in to hotpotatoes.net, it doesn't work..?

Does it matter if I forget to log out of hotpotatoes.net when I have finished working?

3: Student Accounts

I've uploaded some exercises. How do I collect my students' results?

4: Managing Pages and Exercises

Can I change the order in which my Pages are listed on hotpotatoes.net?

5: Completing Exercises and Storing Results

Why do my students' Hot Potatoes exercise results all show as "Not Submitted"?

6: Miscellaneous Questions

I have read that Half-Baked Software have stopped selling and supporting Hot Potatoes v6 and Quandary v2. Will this change have any effect on hotpotatoes.net?

I used to be able to upload to hotpotatoes.net, but now when I try to upload, the program tells me to check my internet connection. What's wrong?


FAQ Answers


1: Getting Started

What is Hot Potatoes?

Hot Potatoes is a suite of programs published by Victoria University and Half-Baked Software. Teachers use the Hot Potatoes programs to create educational materials, especially exercises and tests. All these materials can be produced in the form of web pages, and the web pages can be uploaded to hotpotatoes.net very simply, from within the Hot Potatoes programs.


What Is hotpotatoes.net?

hotpotatoes.net has been created in response to requests from users of Hot Potatoes for a way of recording results from Hot Potatoes exercises. But as well as providing this basic function, it has grown into a fully-fledged Virtual Learning Environment, with password-protected teacher and student accounts, and automatic uploading of documents and other files from within Hot Potatoes. Put simply, hotpotatoes.net is the perfect hosting solution for any Hot Potatoes user who doesn't have time to become a web design wizard.


How Do I Try It Out?

There are two different things to try - Hot Potatoes is different from hotpotatoes.net.

You can start using Hot Potatoes simply by downloading it from here, and installing it. To use hotpotatoes.net, you will need the latest Hot Potatoes version, which is only available for Microsoft Windows. (The Mac OS version of Hot Potatoes does not upload to hotpotatoes.net.)

When you have download and installed this version, follow the tutorial for detailed instructions of how to create a Hot Potatoes exercise.

To try out hotpotatoes.net, you need Hot Potatoes or TexToys. You can use either program to create a demo account on hotpotatoes.net, and to upload exercises to it. You can also use the Hot Potatoes "Masher" program to upload other materials, such as PDF or multimedia files. For details of how to use a particular program to create a demo account and upload, please see the Help file provided with that program.

hotpotatoes.net demo accounts are fully functional, but temporary.


How Do Demo Accounts Work?

Anyone who uses Hot Potatoes can try out the hotpotatoes.net service (free of charge!) using a Demo Account. You can create a demo account for yourself by making an exercise using one of the Hot Potatoes programs, then Exporting the exercise as a web page. Once the web page is created, the program offers you the option to upload it to hotpotatoes.net. At this point, if you don't already have an account on hotpotatoes.net, you can choose an option to enter a username and create a demo account. The program will then create the demo account for you, and issue you with password for the account. Finally, it will upload the exercise.

Once you have a demo account, you can log in to hotpotatoes.net via the main login page and have a look around the system. You can also create up to 5 student accounts, so that you can also test how students log in, select exercises, and record their results.

Demo accounts (including all associated exercises and results) are deleted from the hotpotatoes.net system after about 7 days - though you can always create another demo account if you need to evaluate the system further.


2: Logging In and Out

Where do I log in?

The main hotpotatoes.net login page is at http://login.hotpotatoes.net.

This is the login page for both teachers and students.


I've received my Hot Potatoes registration key, but when I try to use it to log in to hotpotatoes.net, it doesn't work..?

A Hot Potatoes registration key is NOT the same thing as a hotpotatoes.net username and password. To log in at hotpotatoes.net you need to set up a hotpotatoes.net account.
You can set up a demo account using Hot Potatoes, TexToys or any other authoring program supported by hotpotatoes.net. See the Help file provided with your authoring program for details of how to use it to set up a demo account.
To obtain a permanent account, you have to subscribe to the hotpotatoes.net hosting service. For details of how to subscribe, please see http://www.cict.co.uk/hotpotatoes.net.


Does it matter if I forget to log out of hotpotatoes.net when I have finished working?

Probably not, unless you share your machine with other users or students. However, it's best to get into the habit of logging out, as it does reduce the risk of your account being hacked.


3: Student Accounts

I've uploaded some exercises. How do I collect my students' results?

You can only collect results if you set up Student Accounts for your students. When they log in using their account ID and password, the results of any exercises they download or complete will be stored.

Click here for more information on how to set up student accounts.


4: Managing Pages and Exercises

Can I change the order in which my Pages are listed on hotpotatoes.net?

Pages are usually listed in alphabetical order, based on their title. If you want to control the order in which they are listed, you could prefix them with letters or numbers. For example, say you wanted to change the listing of the following alphabetically-ordered Page titles to a more logical order:
Page One
Page Three
Page Two

You could add numbers at the front of the titles as follows:

1: Page One
2: Page Two
3: Page Three


5: Completing Exercises and Storing Results

Why do my students' Hot Potatoes exercise results all show as "Not Submitted"?

A Hot Potatoes exercise will only submit a result if it is properly completed by the student. Exercises are only completed when all the questions have been answered correctly, no matter how many hints or guesses the student needs to achieve this. Please note that if questions are answered incorrectly, the exercise will remain incompleted until the correct answers are entered.
The only exception is in JBC multiple-choice exercises, where choosing ALL the wrong answers to any question will render that question completed.


6: Miscellaneous Questions

I have read that Half-Baked Software have stopped selling and supporting Hot Potatoes v6 and Quandary v2. Will this change have any effect on hotpotatoes.net?

No - although direct support for Hot Potatoes and Quandary has been withdrawn, the programs are now free for anyone to use, and we will continue to ensure that the hotpotatoes.net hosting service will work with them.


I used to be able to upload to hotpotatoes.net, but now when I try to upload, the program tells me to check my internet connection. What's wrong?

You need the latest version of Hot Potatoes to upload to hotpotatoes.net, and if you are not using the latest version, you will see this message. Go to the Hot Potatoes home page to download the latest version.